Maintenance and Support


Customer Support team is continuously educated and trained to address the needs of your business. We offer the following technical support services

OS AND SERVER MIGRATION

Sometimes operational systems and servers do not perform to the utmost. SRS Maintenance and Support specialists can migrate the product to another OS or server to improve performance results.

THIRD-PARTY SOLUTION

SRS extends the useful life of 3rd party software well beyond the end-of-life declaration and helps you reduce the TCO and generate a bigger return on your IT investments while still providing the exemplary services your clients deserve.

TASK/BUG TRACKING

Taking the value of reporting and identifying defects into account, SRS specialists can deploy and customize task and bug tracking systems to guarantee fast issue recognition, processing, and reporting.

SOFTWARE MAINTENANCE

Our proactive approach lets us warn the customer if a backup is needed, prevent hacker attacks, and foresee other technical problems that can affect your business.

APPLICATION IMPROVEMENT

Our Support engineers revise the current state of an application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of web products.

PERFORMANCE MONITORING

We provide custom website design solutions as per your requirements. We design intuitive and professional layouts for your business, offering unique designs based on product.